TERMS and CONDITIONS

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ConnectIn’s relationship with you in relation to this website.

The term ‘ConnectIn’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is ConnectIn, 12 The Schoolhouse, 2nd Avenue, Trafford Park, Manchester M17 1DZ. Our company registration number is reg no. 06959079. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without [business name]’s prior written consent.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

CONNECT IN EVENTS / HOUSING LTD BOOKING TERMS & CONDITIONS


1.    DEFINITIONS
‘Booking Form’ means the details attached to these terms and conditions specified as being the Booking Form
‘Client’ means the person defined as such in the Booking Form
‘Deposit’ means the amount specified on the Booking Form as being a non-refundable payment towards the Fee
‘Event Date’ means the date for the event specified on the Booking Form
‘Fee’ means the total amount payable by the Client to Connect In for the provision of the Services
‘Services’ means the services to be provided by Connect In as detailed on the Booking Form
‘Connect In’ means Connect In Events Ltd / Connect In Housing Ltd
‘Venue’ means the location for the event as details on the Booking Form
‘Working Day’ means any day that is not a Saturday Sunday or public Bank Holiday

2.    CONTRACTUAL OBLIGATIONS
2.1    In consideration of the Fee Connect In will provide the Services at the Venue on the Event Date.
2.2    No contractual relationship will arise between Connect In and the Client until Connect In receives a Booking Form signed by or on behalf of the Client together with payment of the Deposit.
2.3    Pending receipt of the signed Booking Form Connect In will accept a provisional booking for the provision of the Services for a maximum period of 10 Working Days.  The booking will be released if a signed Booking Form accompanied by the Deposit is not received within that period.

3.    PAYMENT TERMS
3.1    The Deposit is payable as detailed above.
3.2    The balance of the Fee is payable on the date specified in the Booking Form failing which Connect In are under no obligation to provide the Services reserving the right to rescind the contract and retain the Deposit.  If the contract is rescinded due to non-payment any non-recoverable payments paid by Connect In to third parties in association with the provision of the Services will become immediately payable by the Client to Connect In.
3.3    If Connect In rescinds the contract due to non-payment an administration fee of £250 plus VAT becomes payable immediately by the Client to Connect In.
3.4    Connect In reserves the right to charge interest on any payments not paid the Client by the agreed date set out in the Booking Form at the rate of 5% above LIBOR calculated on a daily basis.

4.    POSTPONEMENT
4.1    A postponement of the event by the Client is only effective when written notice is received by Connect In as its address detailed in the Booking Form.  Proof of posting is not accepts as proof of receipt and Connect In has full discretion on receipt of a postponement notice to reschedule the event.
4.2    If the event is postponed by the Client the Client will be liable for:-
4.2.1    Any non recoverable payments made by Connect In to third parties.
4.2.2    Any cancellation fee levied by third parties.
4.2.3    An administration charge of £350 plus VAT payable to Connect In
4.3    If the event is postponed  by the Client more than 45 Days before the start of the Event the Deposit will be transferred to the rescheduled event provided that Connect In can actually operate the rescheduled event on the rescheduled date.  If the event cannot be rescheduled within 3 months of receipt of the notice pursuant to clause 4.1 it will be cancelled at the discretion of Connect In and the provisions relating to cancellation shall apply.
4.4    If postponement of the event is notified by the Client to Connect In less than 45 Days before the date of the start of the Event Connect In will cancel the event and Clause 6 shall apply.
4.5    The event may be postponed by Connect In if the venue is closed due to circumstances outside of it’s control, such as Government Legislation or police restriction, Act of God, pandemic, act of terrorism or any other public disorder.  The deposit will be transferred to the rescheduled event on the rescheduled event date. Connect In will endeavour to give as much notice as possible to the Client in these circumstances.
4.6    If an event cannot take place due to circumstances outside of Connect In’s control, such as Government Legislation or police restriction, Act of God, pandemic, act of terrorism or any other public disorder, then Connect In will explore all available options with regard to alternatives to staging the event as originally planned including transforming the event into a virtual online event.

5.    TRANSFER TO A VIRTUAL ONLINE EVENT FROM A LIVE EVENT
5.1    Connect In reserve the right to transfer an event to a virtual online event if there are circumstances outside of it’s     control that dictate that a live event may not be possible on the event date.  This will take into account the probability of such circumstances being in place at the future event date where the event date is 90 days away.
5.2    Where a virtual event is substituted for a live event then Connect In will replicate the live event experience to the best of it’s ability so that the Client experience and package is similar to that which would have been achieved at the live event.  Any refunds will be made at the absolute discretion of Connect In.
5.3    If the transfer of the live event to a virtual online event is not possible then Connect In will cancel the event and a refund will be made to the Client.

6.    CANCELLATION
6.1    Cancellation is only effective when a written notice is actually received in writing by Connect In at its address detailed on the Booking Form.  Proof of postage is not accepted as proof of receipt by Connect In.
6.2    If cancellation is made by the Client:-
6.2.1    Less than 45 days before the start of the event the Fee will be payable in full
6.2.2    Between 45 and 90 days before the start of the event 75% of the Fee will be payable.
6.2.3    Over 90 days before the start of the event the Deposit if paid will be forfeited or if not paid will become due and payable immediately by the Client to Connect In.
6.3    In addition to the above payments detailed in Clause 6.2 the Client will be liable for:-
6.3.1    Non recoverable payments made by Connect In to third parties.
6.3.2    Any cancellation charge levied by third parties to Connect In.
6.3.3    An administration charge of £350 plus VAT payable to Connect In.
6.3.4    A charge representing reasonable planning time incurred by Connect In in relation to the provision of Services for the Event.
6.3.5    A refund to Connect In of any payments made by Connect In to a third party in relation to the provision of the Venue.

 

7.    FORCE – MAJEURE
Connect In reserves the right to cancel of vary the provision of Services, with no liability whatsoever, for an event where it is necessary due to circumstances beyond the control of Connect In (including, without limitation, acts of God, floods, lightning, storm, fire, explosion, war, military operations, pandemic, acts of terrorism or threats of any such acts and any strike action, lock-outs or other industrial action).  In the case of cancellation of an outdoor event due to adverse weather conditions no refund will be made by Connect In to the Client.  Connect In is not under any obligation to advise the Client at any time prior to the Event if weather or other aspects affect the safety or the viability of an Event preventing it from proceeding.

 

8.    SAFETY
8.1    Connect In reserves the right to request any participant at an Event that creates a nuisance or safety risk to themselves or other participants to withdraw from the Event immediately.  Connect In shall have absolute discretion in deciding whether a participant should be excluded.  If a participant is excluded no part of the Fee will be refunded to the Client.
8.2    The Client shall be responsible for the care of any equipment provided by Connect In at an event including equipment provided by a third party including but not limited to acc
ommodation transport audio visual equipment and props.  Any damage or loss to such equipment caused by: (i) the wilful misuse of the equipment by the Client; or (ii) the negligence of the Client; will result in the Client being liable to refund the full cost of repair or replacement to Connect In as decided by Connect In in its absolute discretion.
8.3    The Client and the participants use all equipment attend and take part in the Event entirely at their own risk.
8.4    Connect In accepts no liability for consequential loss, cancellation, delay, irregularity or other inconvenience whatsoever incurred by or caused to any Client at any Event including but not limited to losses or additional expenses as a result of delays changes or cancellation to travel arrangements or other matters beyond the control of Connect In.  No representative of Connect In is authorised to commit Connect In to any admission of liability whatsoever and Connect In will not be bound by any statement or representation made by or on behalf of Connect In unless it is in writing and signed by a director of Connect In.
8.5    The Client is responsible for notifying Connect In at least 10 Working Days in advance of an Event of any medical condition or dietary requirements of any participant.

 

9.    INDEMNITY
9.1    In consideration of Connect In providing the Services the Client agrees to indemnify Connect In against any claim brought against Connect In by any third party arising out of the event to the extents that the liability arises directly as a result of an act or omission of the Client.
9.2    Connect In will not be liable for any loss, financial or otherwise, due to breakdown of equipment, failure of electrical supply, Act of God, fire, flood, leakage of water, Government Legislation or police restriction, act of terrorism, pandemic or other public disorder which may cause the Event to be interrupted or cancelled. Any refund made will be at Connect In's absolute discretion.

 

10.    RETENTION OF TITLE
All  equipment provided by Connect In in relation to an event shall belong to Connect In unless specific provision is made for payment by the Client to Connect In to acquire ownership of the equipment in which case ownership in that equipment shall pass to the Client upon full payment of the agreed price to Connect In.

 

11.    GOVERNING LAW
These terms and conditions are subject to and construed in accordance with English Law and Connect In and the Client agree to submit to the exclusive jurisdiction of the English Courts.